Partner FAQ

Set Up Your Store

CLICK HERE to find out how to configure the Dashboard.

The dashboard gives you a helicopter view of your store. It shows you, your performance report in a given span of time, countries that have maximum customers for your products, total commission earned, orders that have pending shipping, the sales report for each product, products created statuses, customer reviews, and queries – all in the form of widgets.

CLICK HERE to find out how to configure the store settings. 

Here you can set the very basic settings for your store such as the Storefront, Social Media links, Policies, Billing and Shipping.

CLICK HERE to find out how to configure the Product Manager.

This is where you can manage all your products from. Add, edit, upload all your products here.

CLICK HERE to find out how to generate your reports & statistics.

Displays an overview in a given period of your total sales, your commission earned, number of orders placed, total products purchased, number of coupons used within the date range, total coupon valuation and total number of customers (repeating customers will be calculated once). You can download a CSV of the same or filter and see by changing the date range.

CLICK HERE to find out how to view your orders.

Displays all your orders. The table shows the order id, date, commission earned through the order, the order status and quick actions. Click on the eye icon to view order details, the download icon downloads a CSV file of the corresponding order and the truck icon asks you to provide the shipment tracking details – Shipment Tracking URL and Tracking ID. The URL and ID entered here is mailed to the customer so that they can track their order.

CLICK HERE to find out how to configure the payments section of your store. It includes withdrawals and your commission history.

CLICK HERE to find out about the Knowledgebase feature.

This section is used by admins as a tutorial section. Admin might add tutorials, best practices, “how to” guides for your help. Keep checking this section to stay updated with features, admin wants to communicate to you.

CLICK HERE to find out about the Tools feature.

Normally, all your widget data are refreshed daily and you’ll notice a change every day. However, instant changes might not be noticeable due to caching. The widgets that might face caching are: Key Performance Indicators, Visitors Map, Customer Reviews and Customer Questions (these are widgets on the vendor dashboard). If you face caching, click on Clear Transients and you’ll get an instant refreshed data.

Manage Your Store

CLICK HERE to find out how to add a product to your store

CLICK HERE to find out how to manage the products in your store.

CLICK HERE to find out how to export a list of all the products listed in your store.

CLICK HERE to find out how to import a CSV file of products to your store.

CLICK HERE to find out how to configure your invoice template.

CLICK HERE to find out how to view and download your store’s invoices.

CLICK HERE for an explanation of the various components in your invoices.

CLICK HERE to find out how to put your store into holiday (vacation) mode.

CLICK HERE to find out how to add coupons.

Follow these simple steps to add your first coupon on the website!

CLICK HERE to find out how to view all your coupons.

You can view all your added coupons from “All Coupons” under “Coupons“. Hovering over the coupon name, shows links for editing the coupon or deleting it. Click on “Edit” to edit it further and on “Delete Permanently“, to delete the coupon. Moreover, here you can see an overview about the coupon, stating the Coupon Amount, Number of times the coupon has been used versus Usage limit of the coupon and the expiry date of the coupon.

SEO & Analytics

CLICK HERE to find out how to configure your store’s meta data.

CLICK HERE to find out how to configure the meta data for an individual product page

CLICK HERE to find out how to view your Google Analytics data.

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